Comments on: I LOVE Charter (not) http://adamrudolph.com/2007/07/17/i-love-charter-not/ Mon, 14 Mar 2011 17:40:53 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: david http://adamrudolph.com/2007/07/17/i-love-charter-not/comment-page-1/#comment-44 david Fri, 14 Sep 2007 18:02:43 +0000 http://adamrudolph.com/2007/07/17/i-love-charter-not/#comment-44 I hate Charter as well. Scum of the earth! Mostly because of billing issues and customer service. I switched to Citescape (www.citescape.com) a year or so ago and have to say I am very happy with them. If something is bonkers, I call and a human answers right away (OMG!). Usually they are able to come out the same day (if need be) and fix it. With Charter you have to wait at least a week. As far as speed goes, I get less than 2.5 Mbps too (I think) but just for customer service alone, I recommend them. (they're local too). I can still play my favorite games with good latency. I hate Charter as well. Scum of the earth! Mostly because of billing issues and customer service.

I switched to Citescape (www.citescape.com) a year or so ago and have to say I am very happy with them. If something is bonkers, I call and a human answers right away (OMG!). Usually they are able to come out the same day (if need be) and fix it. With Charter you have to wait at least a week. As far as speed goes, I get less than 2.5 Mbps too (I think) but just for customer service alone, I recommend them. (they’re local too). I can still play my favorite games with good latency.

]]> By: Kyle http://adamrudolph.com/2007/07/17/i-love-charter-not/comment-page-1/#comment-43 Kyle Mon, 27 Aug 2007 17:02:53 +0000 http://adamrudolph.com/2007/07/17/i-love-charter-not/#comment-43 ahhahaha!! Get it up! I have a few to post. I called - I cant get DSL .. Im still stuck with Charter. urg! ahhahaha!!

Get it up! I have a few to post.

I called – I cant get DSL .. Im still stuck with Charter. urg!

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